Coolum Accountants

About

This accounting firm offers a range of services to small business owners, providing them with the support they need to manage their finances effectively. With a team of experienced accountants, they strive to deliver personalized service and expert advice to help businesses achieve their goals. According to reviews, the team is polite and accommodating, with some reviewers praising individual staff members for their efficiency and professionalism. However, some reviewers have experienced issues with communication and follow-through, highlighting the importance of clear expectations and open communication when working with an accounting firm. Overall, this firm seems to be a good choice for small business owners who value personalized service and expert advice, but it's essential to carefully evaluate their services and communication style to ensure they meet your specific needs. By outsourcing their accounting tasks, small business owners can free up time to focus on their core business activities, and this firm can provide the necessary support to help them achieve their objectives.

Services offered

This accounting firm offers a range of services, including tax returns, BAS, and other accounting tasks. According to their website, they provide services to help businesses with their financial management, including accounting, taxation, and business advisory services. Some reviewers have mentioned their experience with the firm's tax return services, indicating that they have expertise in this area. The firm's team includes experienced accountants who can provide expert advice and support to businesses, helping them to navigate complex financial issues and achieve their goals. Additionally, the firm's services include payroll, accounts payable and receivable, reconciliation, and reporting, making them a comprehensive accounting solution for small businesses.

Service area

This accounting firm appears to serve the Sunshine Coast region, with a focus on providing services to local businesses and individuals. While they may work with clients remotely, their physical location suggests a strong connection to the local community. Some reviewers have mentioned their experience with the firm as a local business owner, indicating that the firm has a regional focus and is committed to supporting the local economy. The firm's website and online presence also suggest a commitment to serving the local community, with a focus on providing personalized service and expert advice to businesses in the region.

Specialisations

Small Business BookkeepingBAS and GST Compliance

Reviews

Review 1 of 3
via Google

While being very polite and accomodating via phone/email comms, the actual issue was with the follow-through and delivery of services. Communication is patchy and in a sense, I felt like if I didn't micromanage (and I recoil at the term 'micromanager'), nothing would happen. When you're trying to scale up a small business the last thing you want to think about is tax/numbers – and a reason why you outsource this task. The other previous reviews are telling and I wish I had of seen them before engaging Coastal Accountants (formerly Coolum). After being left hanging for too long now, I've gone elsewhere and even my new accountant is having issues with getting in touch with Coolum/Coastal Accountants. Some advice I'd offer to them is that if you're not able to take the work on, just simply... don't. I thought part of the code of ethics provided by the CPA was to 'serve the client'. A bummer really, because they seem like fundamentally nice people. However, you are left feeling disrespected to a degree and as if your business is of no importance to them.

Contact Information

Address

Shop 8/21-37 Birtwill St, Coolum Beach QLD 4573, Australia